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Wireless Expense Management

$60K

saved every month

60%

cost reduction

3

months to results

The challenge

Wireless bills spiraling out of control.

SAS Retail connected with Giveback Wireless primarily because their wireless bills were getting out of control, sometimes reaching as high as $100,000 per month due to overages and poor plan structure.

On top of this, their technical support staff was spending hours on the phone with their mobile provider trying to resolve issues. All of these costs were essentially going toward subpar services and resulting in frustration they didn't need.

The solution

A complete overhaul — with zero disruption.

Giveback Wireless signed SAS Retail up for our managed mobile services program, involving an overhaul of their entire mobile communications structure. GBW managed the entire implementation process so that there was no disruption in service.

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Full managed mobility services enrollment

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Complete overhaul of mobile communications structure

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Zero disruption in service during implementation

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Monthly one-hour account review with a dedicated account manager

The results

From $100K to $40K — in three months.

After being on our managed mobility services program for three months, SAS Retail reduced its monthly mobility spend by 60% — from $100,000 to $40,000 per month.

Issues are now rare and their internal technicians no longer need to spend hours on the phone, freeing them up to focus on other, more important work. Once per month, a one-hour account review session with a dedicated account manager ensures their plan stays optimized.

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